There was celebration this week in the Leamington Jewellery store when the announcement came through that Tustains Jewellers had been shortlisted for the most prestigious of the UK’s Jewellery industry awards as Independent Retailer of the Year. These awards, organised by Retail Jeweller magazine, have been the highlight of the industry year for over 20 years. The winners will be announced in London on 2nd July in the glamorous setting of the London Hilton Hotel on Park Lane.
Tom and Joe, the driving forces in the business commented” We couldn’t be more delighted at being shortlisted for this particular industry award, which is widely regarded within the watch and jewellery trade as the ultimate accolade for a business. There are some very busy times in the year when all our staff show huge commitment to our customers; so our business relies heavily on great teamwork. We’d like to thank all our staff for all their dedication and hard work, which makes nominations like this possible”.
The competition for these awards in the industry is fierce, with the judges looking for retailers with both great industry leadership and innovation at the heart of their business. Tustains also had to demonstrate excellence in customer service, stunning displays, offer customers an extensive range of products and services, possess expert product knowledge and make use of pro-active marketing.
This nomination follows several years of award winning success for the family run business as they were awarded the WatchPro magazine Hot 100 award as Retail Stars in 2013, the Pride of Warwick Customer Care award in July 2013 and Professional Jewellery magazine Hot 100 2012, again in the Retail Stars group.
The team are all keeping their fingers crossed that they win when the announcements are made on 2nd July at the glitzy black tie event, which Tom and Joe Milner will be attending.